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Frequently Asked Questions

Straight answers, no sales talk. Anything else, ask us through the contact page.

No obligation. Clear written quote. No hidden fees.

All questions

Yes. You talk directly to the developer building your store, with no project manager or account manager in between. Faster decisions, fewer misunderstandings.

It depends on scope. Published starting prices: store setup & design from $499, migration from $399, speed & performance from $299. Everything else is quoted after a free audit, in writing, before any work starts. No hidden fees.

Yes. Products, customers and orders are moved across, and redirects are set up so your search rankings and old links keep working.

SEO foundations are set up from day one. Ongoing SEO is a separate service with its own plan, which we explain during your consultation.

Yes. Taking over a store and cleaning up speed, design and SEO problems is a large part of our work.

It depends on catalogue size and design scope. You get a timeline in your written quote before work starts.

Not all of them. We can build with a sample of your range and show you how to add the rest.

Yes. A redesign follows the same process, and we protect your existing SEO while we work.

We build on Shopify’s current theme architecture and avoid editing files in ways updates overwrite, and we document what we changed.

Often, yes. That is one of the most common development jobs we do, and it usually makes the store faster.

Rankings are protected with a full redirect map and by keeping your content and URL structure as close as possible. Some movement is normal in the first weeks of any migration; the redirects are what stop it becoming a loss.

The new store is built and tested before the switch, so downtime is kept to the shortest possible window, planned with you.

It depends on your theme, apps and content, which is why we measure first and report honestly after. Anyone who guarantees a score before looking is guessing.

Changes are tested as we go, and anything risky is flagged to you before we touch it.

Technical fixes can help quickly; competitive rankings build over months. We will tell you honestly what is realistic for your market.

Yes. The same foundations, structured data, clear product facts and genuinely useful content, are what AI answers draw on, and we build for both.

Enough to gather meaningful data in your market; we will give you an honest starting figure in your quote rather than a one-size answer.

No honest advertiser can. What we guarantee is the groundwork: a ready store, a clean feed, real tracking, and reporting you can check.

Email, CRM, shipping, accounting and most tools with a Shopify app or an API. Tell us your stack in the audit request and we will confirm what is possible.

Plans are monthly arrangements agreed in writing; what is included and how changes work are set out before you start.

The same team that works on your store. No ticket queue disappearing into a big agency.

No. Anyone who guarantees one is selling you a story. We guarantee a clear-eyed review, fixes in the right order, and honest reporting of what changes.

It sits across both: design decides what buyers see, SEO decides who arrives. CRO makes sure the visit is not wasted.

Get your free Shopify store audit

Send us your store link. We will show you the top issues affecting your speed, SEO and sales, and what each fix involves.